Free delivery in Australia for orders over $650!
Our range of modern Luminosa light switches, power points,fan controllers,
dimmers and accessories can be delivered anywhere in Australia – PLUS, when your order
is more than $650, FREE delivery is offered, nationwide.
Common delivery FAQs
Do I need to list a street address on the order form?
Yes, we require a street address for delivery – unfortunately we cannot deliver to PO Boxes. In addition, some remote locations cannot be serviced.
How is my order sent?
We use a number of providers including Australia Post Express.
Do I need to sign for the parcel?
Yes, the postman won’t leave a package without someone signing for it. If you aren’t home, you’ll receive a notice in your letterbox to pick up your parcel from the closest Australia Post store (it will tell you at which store your parcel is being held).
How soon will I receive my order?
We work hard to ensure timely delivery of our full range of Luminosa light switch products, power points, electrical face plates and accessories. Processing time is up to 2 working days and delivery time can vary from to 3-5 working days, from time of dispatch, depending on your location.
Will I receive a confirmation of my order?
Yes, you will. Once you have placed your order, you will receive an Order Acknowledgement email that will confirm your order details and give you a tracking number to track your parcel.
How do I track my order?
Using your tracking number, which is sent in your Order Acknowledgement email, you can track the progress of your parcel via this website: http://auspost.com.au/track/
What is the cost of delivery?
We offer free delivery on all orders over $650 including light switches, power points, fan controllers or dimmers. When you arrive at the checkout via our online ordering system, you’ll automatically see the cost of delivery after you enter your postcode, if your is less than $650. Delivery charges are calculated on a per order basis, according to the weight and size of your order, as well as your delivery address.
How can I get an estimate of delivery charges?
If you would like an estimate of your cost of delivery, simply put the power points, light switch accessories, fan controllers, dimmers etc., that you are considering purchasing, into your shopping cart, proceed to the checkout and the estimated delivery charge will automatically be displayed, based on the postcode you have entered. This lets you view the total cost of delivery plus the total cost of your items, prior to making payment. All weights and measurements are approximates, as supplied by the distributor. Remember, if your order is more than $650, then you will receive FREE delivery in Australia.